Privacy Policy

1. Who We Are

ListoCar is operated by Drivista Limited, 24A Baggot Street Upper, Dublin 4 – D04 N528, Ireland. For privacy-related requests, contact: help@listocar.com.

2. Effective Date

Effective Date: August 28, 2025

3. Information We Collect

• Personal Information: name, email, phone, billing details, and any information you provide when creating an account, contacting us, or using our services.
• Vehicle-Related Information: VINs, license plates, reports or valuations you request (e.g., HPI checks, VIN decode, car valuation).
• Technical Information: IP address, device and browser type, operating system, referring pages, pages visited, and general usage data.
• Cookies and similar trackers: used to operate the site, improve performance, and analyze traffic. See Section 8 (Cookies).

4. How We Use Your Information

• To provide, maintain, and improve ListoCar services and features.
• To process payments, deliver requested reports, and provide customer support.
• To communicate service updates, security alerts, and—where permitted—marketing messages.
• To monitor usage, prevent fraud, and ensure compliance with applicable laws.

5. Legal Bases for Processing (GDPR)

Where GDPR applies, we rely on one or more of the following legal bases:

• Contract: processing necessary to deliver requested services.
• Consent: for optional features such as certain analytics or marketing (you may withdraw consent at any time).
• Legitimate interests: to secure our services, prevent abuse, and improve functionality—balanced against your rights.
• Legal obligations: where required to comply with law or regulatory requirements.

6. Sharing of Information

• Service providers: trusted processors (e.g., hosting, payments, analytics) who process data on our behalf under appropriate contracts.
• Legal and compliance: when required by applicable law, court order, or governmental request.
• Business transfers: in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.

We do not sell your personal information.

7. International Transfers

Your data may be processed outside the EEA/UK. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect personal data transferred internationally.

8. Cookies

The site uses cookies and similar technologies for essential functionality, performance, and analytics. You can control cookies via your browser settings. Disabling certain cookies may affect site functionality.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law. Retention periods may vary depending on legal, contractual, and operational requirements.

10. Your Rights

Depending on your location, you may have the right to:

• Access, rectify, or erase your personal data.
• Restrict or object to certain processing.
• Data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority (e.g., in the EEA/UK).

To exercise your rights, contact: help@listocar.com.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system is 100% secure.

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

13. Third-Party Links and Services

Our site may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this Policy periodically.

15. Contact